Privacy Policy

This Privacy Policy explains how Bergrona, a.s. ("Bergrona", "we", "us") collects, uses and protects personal data when you visit bergrona.com or contact us. We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Czech law.

What data we collect and why

• Contact form & enquiries — first name, last name, email, phone (optional) and your message. We use this solely to respond to your enquiry and to provide the information or quote you request.
• Technical data — IP address, browser type and similar server log data, processed to keep the website secure and functioning.
• Cookies — see our Cookie Policy. Non-essential cookies are only set with your consent.

Legal basis for processing

• Your consent (Art. 6(1)(a) GDPR) — for sending us an enquiry and for non-essential cookies. You can withdraw consent at any time.
• Steps prior to entering a contract (Art. 6(1)(b) GDPR) — to prepare a quote or respond to a business request.
• Legitimate interests (Art. 6(1)(f) GDPR) — website security and the proper operation of our site.

How long we keep your data

We keep enquiry data only for as long as necessary to handle your request and any follow-up business relationship, and thereafter for the period required by law (e.g. accounting and tax obligations). Server logs are kept for a limited period for security purposes.

Who we share data with

We do not sell your personal data. We may share it with trusted processors that help us run the website and communicate with you, for example our hosting provider and our email-delivery service. These processors act on our instructions under data-processing agreements. Where data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place.

Your rights

Under the GDPR you have the right to access your data, to rectification, erasure, restriction of processing, data portability, and to object to processing. You may withdraw consent at any time. To exercise these rights, contact us at info@bergrona.com. You also have the right to lodge a complaint with the Czech supervisory authority, the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, uoou.cz).

Contact

For any privacy questions, contact us at info@bergrona.com or by post at the address above.